Contacting Joburg Water
In supplying water and sanitation services to such a vast geographical area, Joburg Water has divided the City into six regions:
Central
Deep South
Randburg/Roodepoort
Midrand
Sandton
Soweto
In each region, there are customer service centres where residents can apply for new services, make queries or lodge complaints, and pay for accounts.
Johannesburg Water
Office hours:
7.30am – 4.30pm
Switchboard
Technical call centre
Revenue call centre
Email Address
Our Location
You can also apply for new services or submit queries or pay your accounts at any of the City’s customer service centres or at any of Joburg Water’s customer service areas.