​​​Environment and Infrastructure Services​

Sub-directorates of the City's EIS Department

Overview

The Environmental and Infrastructure Services Department (EISD) is responsible for protecting and managing the City’s environmental resources to support a healthy, sustainable, and resilient urban environment. The department addresses key challenges associated with rapid urbanisation, ageing infrastructure, and service delivery pressures that impact environmental quality and public health.

Guided by the Constitution of South Africa (1996), which guarantees the right to a clean and healthy environment, EISD ensures that municipal activities are undertaken in a manner that safeguards natural resources and promotes environmental justice and equity for all residents.

The department’s mandate includes waste management, air quality management, biodiversity conservation, and oversight of natural water resources. EISD also leads the City’s climate change response and supports a just transition towards a low-carbon, climate-resilient, and inclusive economy.

EISD brings together high-level technical expertise across environmental sectors and works collaboratively with municipal entities and stakeholders to drive implementation. In its oversight role, the department monitors and evaluates the environmental performance of City Power, Pikitup, and Joburg Water, ensuring compliance with legislation, alignment with City strategies and business plans, and continuous improvement in service delivery.

Through effective regulation, coordination, and strategic leadership, EISD plays a central role in preserving the City’s natural assets and improving the quality of life for present and future generations.

The Environmental and Infrastructure Services Department (EISD) is responsible for protecting and managing the City’s environmental resources to support a healthy, sustainable, and resilient urban environment. The department addresses key challenges associated with rapid urbanisation, ageing infrastructure, and service delivery pressures that impact environmental quality and public health.

Guided by the Constitution of South Africa (1996), which guarantees the right to a clean and healthy environment, EISD ensures that municipal activities are undertaken in a manner that safeguards natural resources and promotes environmental justice and equity for all residents.

The department’s mandate includes waste management, air quality management, biodiversity conservation, and oversight of natural water resources. EISD also leads the City’s climate change response and supports a just transition towards a low-carbon, climate-resilient, and inclusive economy.

EISD brings together high-level technical expertise across environmental sectors and works collaboratively with municipal entities and stakeholders to drive implementation. In its oversight role, the department monitors and evaluates the environmental performance of City Power, Pikitup, and Joburg Water, ensuring compliance with legislation, alignment with City strategies and business plans, and continuous improvement in service delivery.

Through effective regulation, coordination, and strategic leadership, EISD plays a central role in preserving the City’s natural assets and improving the quality of life for present and future generations.

Business Units

Air Quality and Climate Change​​
Reduce impacts of climate change
Implementation of CC Strategic Framework
Diversification of energy mix
Acceptable ambient air quality
Impact Management and compliance Monitoring

Infrastructure Planning and Coordination
Water Resources and Biodiversity
Waste Management and Regulation
Strategic Coordination and Integration
Oversight and Management Support

Infrastructure Planning and Coordination​​
Resilient infrastructure
Asset management
Integrated infrastructure development
​Strategic Coordination and Integration
​​​​​Water Resources and Biodiversity
Improved & protected water courses
Water conservation
Demand reduction/ Alternative sources
Building a water sensitive city
Adequately Protected and Secured Biological Diversity
Alien & invasive species controlled
Ecological functioning ecosystem
Equitable provision of recreational open spaces
Integrated Open Space Systems
​Waste Management and Regulation
Reduce waste to landfill
Increased recycling initiatives
​Oversight and Management Support
Budget, Finance & Procurement – Management Accounting & Expenditure control 
Risk and Compliance – Support HOD with Internal controls and processes 
Oversee and Coordinate Outsourced business functions (GCSS, Legal, Systems Administrators etc) 
Administration and Archiving and Record Keeping 
Committee Support and Coordinate responses to petitions and public enquiries 
Cluster Integration and coordination​

Environmental Policies

Environmental Policies

Contact Us

Get in touch with us
 
For more information, contact the following officials within the Environment and Infrastructure Services Department (EISD)’s Water Management and Biodiversity Directorate.
 
For all borehole application submission/ administrative queries, please contact:
  • ​Email boreholeapplications@joburg.org.za 
  • Call: 011 082 7970
 
For submissions of borehole quarterly water readings, please contact:​
  • Email: boreholemeteringreadings@joburg.org.za

For Technical Queries Only

 
Leonard Baloyi
Principal Specialist, Water Services Regulation and Policy Development
Environment and Infrastructure Service Department​
Email: LeonardB@joburg.org.za
Ondela Tywakadi 
Principal Specialist, Water Services Regulation and Policy Development 
Environment and Infrastructure Service Department
Email: OndelaT@joburg.org.za
Amukelani Shibambo 
Principal Specialist, Water Quality and Catchment Management
Environment and Infrastructure Service Department
Email: AmukelaniShi@joburg.org.za
For Escalation of urgent matters only contact:
Daniel Masemola 
Director Water Management and Biodiversity, Environment and Infrastructures Department 
​Email: DanielMas@joburg.org.za

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